帮助与支持

Support

联系开发者

Contact

Support: support_easyswing@yeah.net
Privacy: privacy_easyswing@yeah.net

支持:support_easyswing@yeah.net

隐私与数据请求:privacy_easyswing@yeah.net

反馈时请提供 App 版本、设备型号、系统版本、问题发生时间与复现步骤。截图请遮盖邮箱、账号及其他个人信息。无需发送密码、验证码、支付资料或完整健康记录。

Include app version, device model, OS version, time and steps to reproduce. Redact personal information in screenshots. Do not send passwords, verification codes, payment details or full health records.

账号与数据

Account and data

在 App 账号页进行登录和账号删除;如删除失败,请重新登录后重试或联系支持。仅删除 App 不会删除云端账号。可在账号 → AI 数据分享撤回 AI 授权;其他隐私或数据请求请使用上方隐私邮箱。

Sign in and delete your account from the app's account page. If deletion fails, sign in again and retry or contact support. Uninstalling alone does not delete your cloud account. Withdraw AI consent in Account → AI data sharing. Use the privacy email above for other privacy or data requests.

订阅

Subscriptions

订阅启用后,请在系统设置 → Apple 账户 → 订阅中管理;删除账号不会取消订阅。退款申请请使用 Apple 问题报告。

When subscriptions are enabled, manage them in Settings → Apple Account → Subscriptions. Deleting an account does not cancel a subscription. Request refunds through Apple's Report a Problem.

分析问题

Analysis issues

请优先使用清晰、连续、能看见完整击球动作的素材。失败或超时后先检查 App 中的任务恢复状态,避免重复提交。不清晰或不完整的画面可能无法形成诊断。

Use clear, continuous clips showing the complete stroke. After a failure or timeout, check task recovery before resubmitting. Unclear or incomplete footage may not support a diagnosis.